Jane App Review: Chiropractic Software You Should Know About

February 29, 2024

Jane App Review

Imagine running your entire chiropractic business online from anywhere you have an internet connection. That's what the Jane app can do for your practice.

If you're looking for a way to ease your overhead and increase client satisfaction with streamlined operations, the Jane app can help you achieve your business goals.

What Is the Jane App?

The Jane app is a web-based management software for healthcare professionals, such as chiropractors. Its features include online booking, scheduling, billing, accepting payments, and charting. It lets you connect with clients or staff 24/7 from any internet-enabled device.

How Does the Jane App Help Healthcare Professionals?

Jane helps healthcare professionals free up their time by doing many mundane tasks that take up their day. It's like having extra hands in your office but without the overhead.

The Jane app can send reminder emails and texts, book appointments, alert the front desk staff in real time, and seamlessly handle billing and payments. Also, the Jane app is great for patients, increasing their satisfaction with your practice.

A few key features patients enjoy include booking appointments online and receiving reminders to avoid missed appointments. They also love how Jane makes submitting claims to insurance a breeze for even more customer satisfaction.

Key Features of the Jane App Software

Let's look at the Jane chiropractic software features to see how it can help your chiropractic clinic.

Online Booking

The app's user-friendly online booking feature makes capturing appointments much easier because it doesn't overwhelm users. The beautiful scheduling feature lets you control the scheduling, including times, treatment types, and staff members.

The online booking feature syncs in real-time, reserving the chosen slot, so patients see the availability in real-time and avoid double booking. You also get links to add to your website or social media for booking appointments.

Online booking includes features such as staggered start times to give you breathing room between patients and online rolling availability to avoid any lag in appointments.

The Jane app instantly sends an email confirmation of the booked appointment.

Patients can also opt into text or email reminders, and Jane sends new patient reminders for incomplete online intake forms 24 hours before the appointment. This ensures you have most of the information needed to have a productive appointment available beforehand.

Any information captured on the intake form is automatically synced to the patient profile, including insurance and credit card information.

Patients can access their Patient Portal to manage or view their appointments. They can customize the alerts they receive regarding upcoming appointments and access any documents, including charts, care instructions, x-rays, and health records.

Charting

Charting is essential to any chiropractic office, but it can be time-consuming and create clutter.

Jane's online charting features help you chart faster but without sacrificing quality. You can start with premade templates for chiropractors, customizing them to your practice's needs, or start charts from scratch.

No matter how you start, you can save key phrases so they are auto-populated using a hotkey or create shortcuts for complete sentences or paragraphs to save time when inputting duplicate information. You can also enable dictation and speak your charting entries to the app to save more time.

Tracking a patient's progress is a key component of a chiropractic practice, and Jane makes it simple. You can add photos to the patient notes to further personalize your charting.

These photos do not save to the practitioner's device but allow chiropractors to monitor progress more thoroughly. You can track when a patient's problem starts and ends, collaborate with other practitioners, and organize charts to focus on the primary diagnosis.

To further your progress notes, you can also automatically send Outcome Measure Surveys to the patient to gather subjective information before their next appointment to help create the best treatment plan.

Chiropractors can easily sort through charts with keyword searches or by filtering data by date, status, or practitioner. You can also export records as a PDF in seconds if patients need records or they are transferring practitioners.

Scheduling

Staff and admin scheduling is just as important as scheduling patients. On the app, you can schedule your staff shifts and patient appointments in one platform.

This allows you a holistic view of your current or future appointments. You can easily magnify your available spots to make appointments quickly and set up Wait List cues to let patients know when a booked slot becomes available.

If your chiropractic practice offers group sessions or classes, you can implement the scheduling in the Jane app. You can host sessions online or in person, showing them in your schedule so you know what is in store for you in the coming days or weeks.

The scheduling feature also shows all patient details to make checking out simple. You can instantly see if they have an outstanding balance or the frequency of their appointments to book the next one easily. You can also add notes to the appointment for use at future appointments.

Billing

The Jane app chiropractic billing feature is integrated with Claim.MD to simplify billing. With this integration, you can manage claims, see payments, and handle all administrative work from one platform.

Jane lets you capture billing information before seeing a patient for the first time. This includes insurance cards and credit card information to speed up onboarding.

You can seamlessly share billing information with your clients, including your protocols for day-of-service payments, and quickly print or email patient statements.

In the app, you can set default amounts for insurance and patient responsibility to collect payment within seconds at the time of service. You can copy billing information from previous appointments and either collect payment in person or send a text link for online payment.

The Jane app makes insurance claim submissions seamless. You can send them in batches while Claim.MD scrubs claims to reduce the number of rejections.

You can also accept ERA payments, posting them instantly in your Jane account to avoid the need to manually input them.

Online Appointments

If your practice offers online appointments or courses to help patients manage their day-to-day lives, Jane includes 1:1 telehealth in its standard pricing. If you need the ability to meet with groups, there is an extra charge, but it's minimal.

The online appointments feel just as secure as if they were in your office with waiting rooms, video and microphone control, screen share, and in-call messaging. The program meets all HIPPA, PIPEDA, and GDPR compliance regulations.

Integrations

Jane offers a robust program, but your practice likely needs other programs to fully embrace technology and streamline its offerings. Fortunately, Jane integrates with the following apps:

  • Jane Payments
  • Claim.MD
  • Clinic Sites
  • TELUS eClaims
  • MailChimp
  • Physitrack
  • Fullscript
  • Bench - Online Bookkeeping
  • Pacific Blue Cross
  • Teleplan
  • Google Analytics
  • Various calendar subscriptions

Jane App Pricing

The Jane app cost varies to help all practices afford the plan.

Base Plan - $79/Month

The Base Plan includes almost everything a practice needs, including online booking, scheduling, charting, invoicing, and financial reporting. It also offers text and email reminders, credit card processing with Jane Payments, and unlimited file storage.

Insurance Plan - $109/Month

The Insurance Plan includes everything from the Base Plan plus treatment plans with prebuilt ICD codes, customizable CPT and ICD-10 codes, superbills, insurance capture on intake form, Claim.MD clearinghouse integration, electric claim downloads, and ERA uploads.

Can the Jane App Work With QBO?

Unfortunately, Jane cannot work with Quickbooks Online (QBO). However, the Jane app has a workaround for it. HIPPA compliance does not allow us to link the Jane app with any accounting software, including QBO.

Reconciliation System for Jane Data and QBO

Here at Aligned Books, we have a system to reconcile all your Jane data with QBO. It's part of our Jane app-based bookkeeping service.

Pros and Cons of Using Jane App

Like any app you introduce to your practice, there are pros and cons to consider.

Pros

  • User-friendly
  • Great customer support
  • Saves time and overhead
  • Regularly provides updates for optimal performance

Cons

  • It can be a bit overwhelming for new practices
  • Requires another ID and password for patients to remember

Jane App Reviews from Users

Many users have reported their experience with the Jane app; here are a few highlights.

“Jane has been a fantastic 'staff member. Scheduling is a breeze, tracking payments - especially VA payments - is incredibly useful and easy, especially compared to my old, clunky spreadsheet method.” - Karen R A.
“What I like most is the overall ease of use, its very user friendly for everyone. From taking payments, to tracking the A/R, to day end cashing out, it is so simple as everything is recorded properly.” - Kaila B.

Jane App Alternatives

Of course, Jane isn't the only option for chiropractic practices. Here are some Jane app competitors to consider.

Jane App vs Simple Practice

Simple Practice offers a similar service to Jane, including online booking, scheduling, and invoicing. They are both also HIPPA-compliant. Simple Practice offers the same level of user-friendliness and the learning curve Jane has, but with the help of tutorials, both are well-liked and used.

One area Simple Practice stands out in is its 30-day free trial, which allows practices to determine if it's the right app for them.

Jane App vs. PtEverywhere

PTEverywhere was created with the athlete in mind. Its focus is on PT practices to help them manage their time and patient communication to get patients back to normal faster.

The app includes scheduling, messaging, videos, billing, documentation, telehealth, and reports.

Jane App vs ClinicSense

ClinicSense helps practitioners say goodbye to the filing cabinet and clutter and welcome more efficient practices.

ClinicSense helps you cut your days shorter by eliminating unnecessary admin work while increasing client communication and retention. They offer customized plans for different practice types to ensure each practice gets what they need.

FAQs

Who Are the Users of the Jane App?

The Jane app is great for users of all sizes, including solo practices, single-discipline clinics, and integrated clinics. It works exceptionally well for chiropractors but serves many other disciplines.

What Makes Jane App Suitable for Chiropractors as Practice Management Software?

Jane allows simplicity for the busy chiropractic office. Ease your front office staff's responsibilities to ensure exceptional client communication and satisfaction.

Streamline insurance, billing, appointment scheduling, and admin work with the help of Jane to put your staff's focus back on the patient.

Can You Use the Jane App for Electronic Billing?

Yes, Jane is set up to do electronic billing. You can choose to submit directly to Claim.MD or download claims in batches for electronic upload.

Is Jane App Compatible With Bookkeeping Processes for Chiropractors?

The Jane app cannot be directly integrated with bookkeeping processes due to HIPPA laws. However, there are many tutorials to help you work around it. Aligned Books also offers a system to reconcile all the Jane data with QBO.

Is Jane App Suitable for Solo Chiropractors as Well as Larger Chiropractic Clinics?

Yes, Jane has progressive pricing that works well for solo businesses and large chiropractic clinics and features that can help both small and large clinics, including practices with multiple clinics.

The Bottom Line

The Jane app helps you run your entire practice online. With online booking, scheduling, billing, and customizable charting, you have everything you need at your fingertips.

Using Jane, you can seamlessly connect with your clients and staff 24/7. Think of it as an extra set of hands on deck without the hassle of employee overhead.